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Pre-owned Vehicle Warranty

Pre-owned Vehicle Warranty

What is Pre-owned Vehicle Warranty?

 

If your car breaks down, you could be forking out loads of cash. But not if you have our Pre-Owned Motor Warranty, made specially for cars with an expired manufacturer warranty or soon to end extended warranty. Now you can keep your car and budget intact with this sweet cover.

 

This warranty covers the repair and/or replacement of car parts in the event of mechanical and/or electrical failure.

What is covered?

  • Cover on 32 major components of the vehicle
  • No excess payable
  • Guaranteed qualified workmanship
  • Your car is covered until it is 20 years old or has done 400 000km, whichever comes first (from the date it was first registered).
How do you know what plan you need?
We have 4 plans to ensure we can cover almost any vehicle. Here is a breakdown:

Important to note:

 

To qualify for any of the plans above, the vehicle’s mileage must be less than 250 000km (recorded on the odometer) from the date of the original registration.

 

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Pre-owned Vehicle Warranty components cover limit

Frequently Asked Questions

How do I qualify for a Pre-Owned Warranty?

Your car must meet the below conditions:

  • A passenger, 4x4 or light commercial car with a gross car mass of less than 3 500kg.
  • Have a full-service history in place, as per the manufacturer’s specifications.
  • Is not a taxi, rental car, exotic car, rebuilt car (Code 3), modified car or a car that is or has been used in any form of motoring competition or sport.
  • Is in sound mechanical condition and has a valid roadworthy certificate.

What is excluded?

Normal wear and tear isn’t covered by this policy. Services must be kept up-to-date for the policy to remain valid. If the car does nothave an up-to-date service history, it is your responsibility to have the car serviced within 30 days of the policy purchase date. This service must be done in accordance with the car manufacturer’s specification for the age and mileage of the car, at the time.

How do I claim?

To claim on the Pre-owned Motor Warranty policy, contact our call centre on 0861 11 25 64 from Monday to Friday, between 08:00 and 17:00 and one of our helpful consultants will guide you through the process.

When claiming, please have this information ready:

  • Owner’s name
  • Policy number
  • Current odometer reading on your car
  • Nature of mechanical failure/breakdown
  • Address where car can be inspected
  • Service records and/or invoices.

 

Important to note:

All repair work must be authorised in advance and must be carried out by an authorised repairer. 

To download your Auto Top-Up Plus terms and conditions, Click here


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